Improvements in guests’ perception of service and value at some of the country’s largest restaurant companies contributed to another quarterly uptick in the American Customer Satisfaction Index. The national economic indicator, which measures customer evaluations of products and services in several industries, rose 0.4 percent for the first quarter of 2009, to a score of 76 on a 100-point scale.

Tags: American Customer Satisfaction Index, Customer Evaluations, Customer Satisfaction Index, Driven, Driven Strategies, Economic Indicator, Economy, First Quarter, Guest Satisfaction, Improvements, Perception, Rose, Score, Uptick

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